Frequently Asked Questions

Yes — every image is professionally edited for exposure, colour and minor touch-ups, while keeping everything natural and true to your pet.

Then we’ll photograph them in motion. Some of the best shots come from those high-energy, slightly chaotic moments.

Yes — in-home sessions are relaxed and ideal for pets who are most comfortable in familiar surroundings.

Absolutely — and we love capturing that suspicious side-eye.

We carry public liability insurance and can provide DBS certification for projects involving schools or vulnerable groups.

Yes — captioned versions and social-optimised cuts are available as standard delivery options.

A single promotional video is typically delivered within 5–20 working days post-shoot, depending on complexity.

Yes. Script outlines are included during pre-production where required. Detailed storyboards are available for larger productions.

Yes — we tailor creative concepts to your brief and ensure full brand compliance.

We provide model and property release forms where required and hold full public liability insurance.

All quotes include standard commercial usage rights. Extended licences (e.g. global or long-term campaigns) can be arranged if required.

Yes. We travel nationwide and can coordinate multi-site schedules efficiently.

A strong product video clearly shows how the product works, highlights key features and keeps the viewer engaged within the first few seconds. Good lighting, movement and pacing all play a role in making the product feel desirable and trustworthy.

Costs vary depending on the number of products, the complexity of the shoot, and the level of production required. Simple clips require less setup, while cinematic or multi-scene videos involve more planning and post-production. We provide tailored quotes based on your brief.

Turnaround depends on the scope. Small product shoots can be completed and delivered within a week; more complex projects may take longer. We’ll agree on timelines in advance and work to deliver milestones.

Absolutely. We’re experienced in producing Amazon-compliant product videos and marketplace-ready clips that meet platform requirements and maximise performance.

If you can, yes. Video shows how a product works — its scale, texture and real-world use — while photography captures detail and consistency. Combining both in one shoot often delivers the strongest results and return on investment.

We work across a wide range of industries, including retail, ecommerce, manufacturing and B2B. From small consumer goods to larger commercial products, we tailor our approach to suit the item and its intended use.

Absolutely. We offer both studio and on-location product photography across the UK. Our mobile setup allows us to achieve professional results on-site, especially for larger or fragile products.

Yes — we create Amazon-compliant product images that meet marketplace guidelines, including white background shots, infographics and enhanced content. This ensures your listings are both approved and optimised for conversion.

The cost of product photography depends on factors such as the number of products, complexity of the shoot, styling requirements and deliverables. Simple packshots require less setup, while lifestyle or campaign imagery involves more planning and production. We provide tailored quotes based on your brief to ensure you get the best value.

Absolutely. We regularly combine drone footage with ground-based video, photography and full editing services, giving you better value and consistent results.

We supply high-resolution masters and optimised web formats (MP4, ProRes, JPEG, TIFF) depending on your needs.

Not always, but we carry out checks before every job. Where required, we arrange permissions or advise if specialist consents are needed.

Yes — in the UK, it is legal to take aerial photographs of private property, provided drone flights comply with Civil Aviation Authority (CAA) regulations and privacy laws.

We operate in accordance with CAA rules, maintain required operator registration, and carry full public liability insurance. Every flight is planned with safety, airspace restrictions and surrounding properties in mind.

While there is no automatic right to privacy from aerial photography in UK airspace, we take privacy and data protection seriously. We avoid intrusive angles, respect neighbouring properties and follow ICO guidance where applicable. If required, we liaise with landowners or site managers before flying.

If a location is in restricted airspace or presents additional sensitivities, we will assess permissions and risk factors in advance.

We follow strict privacy and data protection practices, assess sightlines during planning, and ensure flights do not intrude on neighbouring properties. Where appropriate, we liaise with neighbours or site managers in advance. If any concerns arise during a shoot, we address them respectfully and professionally.

Yes, they can be. Wind, rain and poor visibility can affect safe operation. If conditions are unsuitable, we will reschedule to ensure both safety and image quality.

Most residential aerial shoots take between 30 and 90 minutes on site. Larger commercial locations or developments may require longer coverage or multiple visits, depending on site complexity.

Yes. We operate under CAA regulations and obtain any required site or landowner permissions before flying. Every project includes flight planning, airspace checks and risk assessment to ensure safe and legal drone property photography.

Yes — we operate CAA-compliant drone flights where permissions and weather allow.

We obtain the required flight permissions from venues and local authorities in advance. Share your venue details with us, and we’ll confirm feasibility.

Yes. We operate fully insured drone services with licensed pilots and CAA-compliant procedures.

Yes, we’re based in Manchester and work across the UK, and even internationally for larger events. Travel costs are always quoted upfront.

The cost of drone videography depends on factors such as event size, flight permissions, location, and the level of coverage required. Projects can range from short highlight clips to full multi-camera productions combining aerial and ground footage. At Jolley Productions, we offer tailored drone videography packages — contact us with your brief for a transparent quote.

The cost of hiring an event videographer depends on factors such as coverage time, crew size, equipment, and production complexity. Projects can range from simple single-camera shoots to multi-camera setups with live streaming and post-production. At Jolley Productions, we offer clear, tailored packages — contact us with your brief for a transparent quote.

Final videos are supplied with commercial usage rights suitable for marketing, PR and internal communications. Bespoke licences are available if required.

Yes — we can capture or integrate slides, add lower-thirds, titles and branded graphics.

Standard turnaround for highlights and full edits is 5–15 working days. Expedited options, including rapid social edits, are available where required.

Crew size depends on the scale and complexity of your event. A single operator can cover smaller, non-streamed events cost-effectively. Live event video production typically requires a minimum two-person team (operator + vision mixer/stream producer). For larger conferences, on-site editing or combined photo + video coverage, teams often scale to 3–5 crew members.

Absolutely. For larger conferences or performances, we typically recommend two to three cameras for dynamic, broadcast-style edits. This may include a telephoto camera for presenter close-ups and tracking, alongside wider-angle cameras for audience reaction and stage context. We tailor the setup to your event and objectives.

Yes — we can stream to public platforms such as YouTube and Facebook, as well as private platforms including Vimeo and corporate intranets.

We offer transparent pricing for special event photography and private celebrations. Contact us with your details for a tailored quote. You can also check out Eventbrite’s article “Event Photography Pricing: 2025 Rates in the UK” for a rough idea of what to expect.

Absolutely. We regularly work on detailed briefs and are happy to collaborate on precise shot lists.

Images are supplied with a commercial licence suitable for marketing, PR and online use. Bespoke licensing can be arranged if required.

Standard delivery is within 5–15 working days. Faster turnaround is available for press or social needs.

Yes. For large-scale or multi-room events, we can provide two or more photographers to ensure full coverage.

Your edited gallery is typically ready within 1–2 weeks, depending on the session and time of year. Faster turnaround options are available if needed.

Definitely. You can combine your family portrait photoshoot with professional headshots to save time and get a consistent set of images. For LinkedIn-ready portraits, check out our corporate headshot services.

Yes — we’re based in Manchester and regularly work across the North West and beyond. If you’re looking for family photographers North West, we’re happy to travel and plan sessions around your location.

We’ve got plenty of tricks — jokes, games and even a bit of strategic bribery. That said, some of the best photos come from candid moments, so we’ll always capture natural expressions too.

Absolutely, we love pet photography. They’re part of the family, after all (even if they act like they’re just housemates).

We always have a backup plan. Indoor locations, covered outdoor spots, or rescheduling are all options. Our mobile studio also gives us flexibility to continue regardless of the weather — and for those embracing the British spirit, we’ll even bring umbrellas.

Absolutely, we love big groups. For larger gatherings, we recommend an extended session or multiple photographers to ensure everyone is included and everything runs smoothly.

Yes, we’re experienced with babies and always prioritise safety and comfort. Newborn shoots are typically calmer and slower-paced, and often work best at home in a warm, familiar environment.

No worries. We offer concept development and will present ideas and storyboards based on your music and goals.

Yes. We’re flexible, creative and great at delivering high production value without Hollywood budgets.

Absolutely. We’re based in Manchester but shoot across the UK. Travel and location fees are included in bespoke quotes.

Small performance shoots can be filmed and delivered within 1–2 weeks. Narrative videos depend on cast and location complexity, typically taking 2–6 weeks from shoot to final delivery, including review rounds. Simpler shoots can often be completed in a single day with sufficient planning.

Yes — in the UK, it is legal to take aerial photographs of private property, provided drone flights comply with Civil Aviation Authority (CAA) regulations and privacy laws.

We operate in accordance with CAA rules, maintain required operator registration, and carry full public liability insurance. Every flight is planned with safety, airspace restrictions and surrounding properties in mind.

While there is no automatic right to privacy from aerial photography in UK airspace, we take privacy and data protection seriously. We avoid intrusive angles, respect neighbouring properties and follow ICO guidance where applicable. If required, we liaise with landowners or site managers before flying.

If a location is in restricted airspace or presents additional sensitivities, we will assess permissions and risk factors in advance.

We follow strict privacy and data protection practices, assess sightlines during planning, and ensure flights do not intrude on neighbouring properties. Where appropriate, we liaise with neighbours or site managers in advance. If any concerns arise during a shoot, we address them respectfully and professionally.

Yes. We deliver high-resolution images and web-optimised files, sized and cropped appropriately for portals, brochures and social media.

Most residential aerial shoots take between 30 and 90 minutes on site. Larger commercial locations or developments may require longer coverage or multiple visits, depending on site complexity.

Yes. We operate under CAA regulations and obtain any required site or landowner permissions before flying. Every project includes flight planning, airspace checks and risk assessment to ensure safe and legal drone property photography.

We provide practical staging guidance but do not offer full styling services.

Yes. Deliverables can be formatted for Rightmove, Zoopla and social platforms including 16:9, 4:5 and 9:16. Shorter cuts can be produced for ads.

Filming typically takes 2–6 hours, depending on the brief. Standard edits are returned within 5–10 working days. Express options are available.

Final images are typically delivered within 5 working days, unless otherwise agreed.

For most shoots, 2-3 weeks’ notice is ideal, but we can often accommodate urgent listings.

We don’t publish fixed pricing online, as professional property photography prices depend on property size, scope and usage. We provide clear, competitive quotes on request.

Yes, we’re based in Manchester and work across the UK, and even internationally for larger events. Travel costs are always quoted upfront.

Standard turnaround is 7–15 working days. Fast‑track delivery for social or press is available.

Absolutely. We love grassroots sport. We work with clubs on match-day galleries, player portraits, and fundraising packs.

Yes. We travel nationwide for shoots and also offer remote editing. Travel costs may apply for longer distances.

Cancellations are not a desirable position for either of us, but one we need to plan for just in case. Please consider that if you have made your reservation and paid a deposit; I will have had to turn away all other enquiries for the same date. Most people like to book their photographer well in advance, so finding a last minute replacement customer for the same date is often very difficult. For these reasons my 50% deposit is not refundable should you cancel. However, I will refund the remaining balance if you have already paid in full.

Yes. If for instance you’ve ordered my 10 hour package I’d be photographing or filming from 1pm right through to 11pm (including the occasional short break). If your wedding day is heavily fragmented please discuss this with me for a tailored quote.

Awkward turtle. Hopefully this isn’t a a question you’ll ever need an answer to. However, assuming you will no longer want the edited photos from your day then I’ll refund 60% of your invoice. The 40% deposit is unfortunately non-refundable.

My calendar does book up fairly quickly, especially for popular summer dates. I’d typically recommend booking as far as 18 months in advance to be sure of my (or any other photographer / videographer’s) availability, although I’m equally happy to make arrangements at very short notice too.

Yes and in one word… authenticity. It’s amazing how skilled we are as human beings to read complex emotions from someone’s face. If you are overthinking about, or worrying about the face you’re trying to pull for camera; that will show. I’ll help you relax and forget about the camera. All you really have to do is be your true self. Have fun, take two steps back, then really embody the emotion or feeling you want to sell to the viewer.

Yes by all means! These are your portrait photos and I want you to sell yourself on camera. Here’s a great portrait pose guide for photographers and models alike. I’d recommend scrolling through this list then having a go practicing a few of your favourites in front of a mirror, or with friends. This will help you get more comfortable and confident before the shoot, and give you some more ideas of what you want.

Every image will be carefully edited and graded to varying degrees to master framing, exposure, contrast, colours, white balance and much more. I will do minor retouching of facial contrast, complexion and spot removal. Please forewarn me if you have any birthmarks as I’d hate to cause offense by unknowingly photoshopping these out!

It’s important for me to be able to showcase my previous work to future clients. As the copyright owner I reserve the right to share your images on my website or social media platforms. Be it for personal or legal reasons; sometimes there will be extenuating circumstances where you won’t want me to share your media online. Please discuss this with me if this is the case. I will always respect your privacy requirements.

Of course you can! That’s the main way we share media these days with our family and friends anyway. All I’d ask is that you might kindly mention my name in your post or email. Word of mouth really helps me grow my business. If uploading to a social platform such as Instagram please don’t apply filters to modify an image; I’ve already put a lot of time in to grading your media to my own signature look.

Under UK law as the content creator the copyright for all media produced will remain with me. You are free to use and share your images / videos for personal use but not for commercial use. Please contact me if you’d like to create a usage agreement or buy the copyright from me. For more information on copyright law please visit the gov.uk website: Copyright information for digital images.

Be it due to bad weather, sickness or a change of plans I’m always happy to work with your requirements and reschedule any shoot. Please don’t worry if the forecast is predicting bad weather on your wedding day. At the point you know the weather forecast it will be too late to reschedule your wedding, but as mentioned above, rain or snow is simply an opportunity to capture some dramatic images in my opinion!

Hey this is the UK caught in the grip of the Gulf Stream! Planning for wet weather in particular is essential. I carry umbrellas and waterproofing protection and my cameras are weather sealed, so we can even capture your wedding portraits in the rain; as long as you’re feeling brave enough. Much like the low-light situations discussed above, I also see bad weather as an opportunity to capture some unique and moody images.

Absolutely. In fact low light, dusk and night time environments can create unique photo/video opportunities! For instance, sometimes a dramatic dark silhouette where the viewer has to ‘fill in the blanks’ can have more impact than a fully lit subject. Low light is also an opportunity to use specialist lighting and off-camera flashes to dramatic effect.

I have many weighty cases loaded with photography, video, audio and lighting equipment. I’ll tailor what I bring to a shoot for logistics. My core gear is two Panasonic Lumix S5 camera bodies combined with a wide range of Sigma Art and Panasonic lenses.

Typically using online cloud sharing facilities. I’ll send you a link via email to download your files as soon as your edits are ready. If you’ve ordered a special wedding photography or video package; delivery may also include your files posted to you physically on a flash storage device and/or some printed images. Contact me for options.

Great question! The answer will vary greatly depending on the type of product you have ordered, and how busy I am with other jobs at the time.

Please bare in mind that the editing process for photos or videos can take several times longer than the shooting stage. The editing time also varies greatly depending on the type of service you’ve ordered. Here’s a breakdown of my estimated delivery timescales:

• Property Photos / Videos: 1-2 weeks

• Pet / Portrait / Sport / Business Photos: 2-3 weeks

• Party / Wedding Photos: 2-4 weeks

• Wedding Videos: 4-6 weeks

• Promotional Business Videos: 4-8 weeks

Yes all photos/video files are written simultaneously to twin memory cards in my cameras on the day. This means if one card should fail I still have a backup copy. Once I’m back at home your files are double backed up to a remote hard drive server once the files are transferred to my computer. The chance of total loss of your media is kept to an absolute minimum. In the unlikely event of loss of your media I will offer a reshoot or partial refund options.

Yes and charged at £0.45 per mile. A limited mileage allowance is already included in some of my product packages; please refer to the relevant product pages on this website for more information.

Yes I’m fully insured with professional indemnity cover and public liability cover.

A deposit of 40% is required up front to reserve your booking. The remaining balance will be due on the day of your media shoot, unless it’s a wedding where the remaining balance will be due 14 days before your wedding day. Media will remain the property of Jolley Productions Ltd until the full balance is pai

I am not currently VAT registered. All of my prices are free from VAT.

Hey I get it, most of us aren’t models or comfortable in front of camera… you are not the odd one out! Instructing how to pose is something I will always help with. It’s important to remember however that posing is more about relaxing and having fun in front of camera than it is about learning a playlist of different stances! It’s my job to make you laugh and enjoy the moment. If we can get that part right your images will sing, regardless of whether you think you’re a model or not. Please get in touch for a more personable chat so we can decide if I’m a good fit for you and vice versa.

Just drop me a message using the enquiry form on my contact me page. Be sure to include as much detail as possible about your requirements. From there we can have further discussions to understand your needs and get to know each other. If you decide I’m the right fit for you, we’ll book a free date; which is on a first come, first served basis.

You are welcome to get in touch via any of my social media channels, telephone, email or enquiry form. For first time enquiries I prefer to be contacted using the enquiry form on my contact me page. This is so that I have your complete enquiry details on file.

I accept payments via bank transfer or cash only payable to Jolley Productions Ltd.

Typical turnaround is 7–21 days, depending on scope. Express delivery is available.

Absolutely. We offer combined photo and video packages for consistent visual branding.

Yes — captioned versions and social-optimised cuts are available as standard delivery options.

A single promotional video is typically delivered within 5–20 working days post-shoot, depending on complexity.

Yes. Script outlines are included during pre-production where required. Detailed storyboards are available for larger productions.

Yes, professional voiceover and captioning are available as add-ons.

Absolutely. We can advise on formats, platform optimisation and how to maximise the return on your video content.

Typical turnaround is 7–60 days, depending on project complexity. Express delivery options are available.

Drone coverage can be booked alone or combined with full wedding videography and/or photography.

It’s not unusual to add drone support as an extra, whether it’s because your chosen videographer or photographer doesn’t provide this service, or they can’t find time for both on the day.

Wedding drone prices depend on whether coverage is booked as a stand-alone service or as part of a wedding videography or photography package. Contact us to discuss your options.

Drone filming is weather-dependent, with wind and rain being the main limitations. If conditions prevent flying, we’ll be as flexible as possible and attempt to rebook close to your wedding date.

If drone capture isn’t possible for any reason, we’ll refund your booking in full.

We obtain the required flight permissions from venues and local authorities in advance. Share your venue details with us, and we’ll confirm feasibility.

While romantic and emotional is the default answer, we can be more creative to make it feel even more like you. We can infuse humour, comedy, sadness, high intensity, action, and even create a “western standoff shootout” vibe between you and your partner if that’s what you fancy. Our planning sessions are perfect for discussing this.

Wedding video prices depend on your day, coverage length, and the style of film you’d like. Our packages are flexible to suit different budgets. Contact us for a tailored quote and we’ll help you choose the right option for your wedding.

What’s the UK without a bit of rain, right? We’re fully prepared, so as long as you’re feeling brave enough, rough weather doesn’t need to get in the way.

Besides, some of the most atmospheric, emotional images come from mist, clouds, and even a little drizzle!

We accept bank transfers and cash payments. A 50% deposit is required upfront to secure your booking, with the remaining balance due two weeks before your wedding day.

Travel is charged at 50p per mile. Accommodation may be required for distances over 30 miles. All travel expenses will be itemised in quotes and invoices for clarity.

Absolutely — destination weddings are available (additional costs apply).

Yes. While we’re centrally based with easy access to Cheshire and Greater Manchester, we photograph weddings all over the UK.

We recommend booking around 12 months in advance, but feel free to enquire anytime — even up to a week before your wedding date.

I prefer to dress in my all black smart-casual outfit of work trousers, collared work shirt and jacket. This semi-smart outfit allows me to blend in to the background whilst being practical enough for any kind of filming scenario. I am flexible. If you have a specific dress code you would like to to work with instead please contact me to discuss this.

I have lots of advice for planning your photoshoot times on my wedding photography page. Please chat with me for further advice and help with planning. The key here is careful planning combined with not trying to overload your schedule.

Yes of course we can. Just bare in mind that your wedding is typically already a very busy day. You don’t want to make it too stressful by packing too much in to your schedule. Consider also booking an engagement or bridal photo shoot so we can get some great couple photos outside of your wedding day. These relaxed shoots will take some pressure off the day itself.

Yes please. I’d kindly ask that I could have two meals and be seated at the same time as your wedding guests. I don’t mind filling any random seat allocation, as long as the table is in the same room as the main party. This is so I don’t miss any unexpected photo opportunities during dinner. One final request is that I eat at the same time as the bride and groom if possible; because I doubt they want any photos of themselves whilst they’re chewing on food!

I will take the occasional ten minute break whenever appropriate in order to reset and recharge. I will always extend my coverage and stay a bit longer to compensate for any breaks taken.

This is sometimes inevitable as I chase the most photogenic angles of the day. I am however very conscientious of the people around me. I’ll try not to hover in the same spot for too long, especially if I feel I’m blocking anyone’s view. In reality I’m often moving around continuously anyway as I chase the action.

Well of course yes. I am a wedding videographer as well as a wedding photographer so I understand the needs of both professionals. Working together should be a harmonious affair. There will be plenty of action on the day to focus on so it’s unlikely we’ll constantly be standing on each other’s feet. I’ll always be courteous and polite when working alongside any other professionals on the day. If you’d like to put me in touch with your wedding photographer / videographer before your wedding day please do. I’ll be happy to chat to them to help with planning the shoots.

Of course yes. Love is love, gay or straight and I look forward to filming or photographing any wedding.

Yes you can. I’m more than happy to stay longer than agreed in your original contract subject to an additional fee per hour. For rates please refer to my wedding photography packages, and wedding video pages.

We’ll guide you through everything, but helpful details include:

A full timeline of the day

Group photo requests

Preferred times for couple portraits

A list of key wedding party members (with photos)